Call Centers play a vital role in connecting with students and providing support to our institutions. If you oversee, or work with, your institution’s Call Center, join the conversation to discuss issues and challenges that you may be facing. We will discuss best practices, lessons learned, and current trends. Register using the link below. The…
As CIVSA institutions, we all strive to create inclusive and accessible visit experiences. Come learn from other members in an open discussion format to learn challenges, opportunities, and ways other campuses create accessible and access oriented experiences. Register using the link below. The zoom link will be emailed to you.
Join other CIVSA members to discuss marketing and communication best practices relating to visits, programming, events and visitor services. This informal conversation will be a place to collaborate and learn from other members. Register using the link below. The zoom link will be emailed to you.
With the fall semester underway, it can be a difficult transition as your tour leaders and ambassadors come back from summer break. This month we’ll share ideas for setting clear expectations of your students upfront, managing those expectations throughout the year, and offering coaching opportunities when expectations are not met. It’s not always a fun…
Join the new members of the Region II Leadership Team to kickoff another academic year! We’ll meet in a large group for introductions, then utilize breakout rooms based on institution type/size. Bring your questions, frustrations or ideas for ways that CIVSA can help your institution succeed in the upcoming year. Register using the link below;…
Are you running events, ambassadors, traveling, reading applications and posting on social media in between? Or maybe you are wearing multiple hats in your office? Join this session to talk with other association members that are also balancing different roles to talk about tips, tricks, or just share with someone else that understands whether it…
Attend this session to learn the nuts and bolts of submitting an SDI session proposal. Participants will work with one another to create a proposal and provide feedback. This session is perfect for those who are interested in submitting a proposal, but may not have an idea or a co-presenter. Register using the link below;…
Attend this session to learn the nuts and bolts of submitting an SDI session proposal. Participants will work with one another to create a proposal and provide feedback. This session is perfect for those who are interested in submitting a proposal, but may not have an idea or a co-presenter. Register using the link below;…
CIVSA invites you to join the UNC Visitors Center for a Region V event. Professional staff members will tour the University of North Carolina at Chapel Hill and Duke University, participate in a student panel, join hot topic conversations and network with colleagues. CIVSA members and non-members are welcome to attend this Region V event.…
Join in a discussion about student ambassador/tour guide hiring, student staff engagement, and fighting mid-semester burnout. Register using the link below; the zoom link will be emailed to you.