Region I September Chat

Power of Positivity: I like it and you can, too!

Do you or your team members struggle to respond to negative comments? Do your tour guides have a difficult time putting a positive spin on things like parking costs, required meal plans or a tricky question from a visitor? Bad impressions and negative stereotypes are quicker to form and more resistant to disconfirmation than good ones, but we have good news for you! It’s scientifically proven that positivity can help you reframe the narrative for your team and your students. Come learn about how to be positively honest in everything you do. This session will equip you with specific examples of how to turn a negative narrative into a positive one and include tools and resources on how to tap into your inner Leslie Knope.

Register using the link below; the zoom link will be emailed to you.