[civsa] Holding Luggage for Visitors

Wed Feb 14 15:08:20 CST 2018

Hello Kristen, et al:
Like Christopher and Kanani, we will hold stuff but not take any liability for it. In that vein, we have them fill out a short liability waiver (not necessarily legally binding but better than nothing; copy attached), and we require that they pick stuff up before we close at the end of the day (no overnight).
Cheers,
DJ
* * * * * * * * * *
DJ Dull-MacKenzie, '88
Director of Visitor Relations
Stanford University
650.725.8210

From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Kwan, Christopher
Sent: Wednesday, February 14, 2018 8:17 AM
To: listserv at civsa.org
Subject: Re: [civsa] Holding Luggage for Visitors

Hello Kristen,

We will hold it, but similar to what Kanani said we let them know we are not liable for it and that we recommend valuables be secured or be with them. It will be left in our secured front office if it’s not a major visit day. (we usually get one or two bags a day)

If it’s a student coming in for a day visit, an overnight or one of our larger events then we typically have one of our additional rooms secured for them to store their bags with student workers acting as security.

Thanks

Christopher Kwan
Admission Counselor
Office of Undergraduate Admission <http://admission.lmu.edu/>

Charles Von Der Ahe
1 LMU Drive, Suite 100
Los Angeles, CA 90045-2659
www.lmu.edu<http://www.lmu.edu/> | Privacy + Legal<http://www.lmu.edu/Page52961.aspx>

Tel
Email

310.338.6087
Christopher.Kwan at lmu.edu<mailto:Christopher.Kwan at lmu.edu>

[lmu]

From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Kanani Porotesano
Sent: Wednesday, February 14, 2018 8:10 AM
To: listserv at civsa.org
Subject: Re: [civsa] Holding Luggage for Visitors

Hi Kristin,

We hold it but let them know we are not liable for it. It will be in a space where someone is at all times and not left alone. We don’t have any space to hold luggage, let alone a secure space. I always tell them if they have anything super valuable in it they should take it with them. Families are usually ok with this process. And we don’t hold luggage overnight.

Best,
Kanani
Sent from my iPhone

On Feb 14, 2018, at 7:44 AM, Paula Blount <pdblount at anderson.edu<mailto:pdblount at anderson.edu>> wrote:
Kristin,

We hold it as well.  We have a back storage room in our office that locks for small overnight visitors and on large group days we use a classroom that can be locked.

Thanks,
Paula

On Wed, Feb 14, 2018 at 10:29 AM, Dustin Castro <dcastro at umich.edu<mailto:dcastro at umich.edu>> wrote:
Hi Kristin,

We hold it for them. Even in our very large sessions (200+ attendees) we might get only a handful of luggage pieces. We use a system that is nearly identical to what a hotel porter would use. It can be a real pain sometimes, but it keeps our visitors happy.

Hope this helps.

Dustin

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Dustin Castro Senior Recruitment Coordinator
University of Michigan | Office of Undergraduate Admissions
515 E. Jefferson | 1220 Student Activities Building
Ann Arbor, MI 48109-1316
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On Tue, Feb 13, 2018 at 2:32 PM, Robbio, Kristin K. <krobbio at caltech.edu<mailto:krobbio at caltech.edu>> wrote:
Hi all,

The question has come up a lot with our staff, as we don’t have the proper space for it in our office and we’re looking at alternate solutions. How does your school manage visitors with luggage? Do you hold it for them while they go on a tour, or do you leave it to them as to not be liable for their belongings?

Please let me know what your school’s philosophy is on this!

-Kristin

Kristin Robbio | Admissions Counselor
California Institute of Technology | Office of Undergraduate Admissions
1200 E. California Blvd | Mail Code 10-90 | Pasadena, CA 91125
krobbio at caltech.edu<mailto:krobbio at caltech.edu> |  (626) 395-8934<tel:(626)%20395-8934>

Caltech | admissions.caltech.edu<http://www.caltech.edu/>
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Paula Blount  |  Visit Team Manager  |  Office of Admissions
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