[civsa] Group Tours & Expectations

[Cardinal, Jill]

Hello Tiana - thought I'd include just a few more ideas from our website
for outside group visits:

Ripon College is happy to welcome your student group to campus to learn
more about our academic and extracurricular programs. A group visit to
campus will include a student led campus tour (approximately 60 minutes)
and an admission presentation (20 minutes). To make arrangements for your
group to see campus and inquire about other options for your visit,
complete the Group Visit Request Form <http://www.ripon.edu/group-visits/>.
Our Campus Event Coordinator <cardinalj at ripon.edu> will review your request
and contact you within the next two business days. Please do not make any
travel arrangements until your visit has been confirmed by a member of our
staff. Once your visit has been confirmed a program schedule will be
emailed along with a campus map. You may contact the Campus Event
Coordinator directly at 920-748-8706.

   - Please submit your request at least two weeks in advance of your
   proposed visit day.
   - Group visit approval will depend upon the availability of student
   ambassadors, other Admission and College events and dates requested.
   - Maximum group size -50 students: For high school groups, we strongly
   encourage you to provide 1 adult chaperone for every 15 students; For
   middle school groups, we strongly encourage you to provide 1 adult
   chaperone for every 10 students.
   - Visits must be cancelled at least 48 hours in advance.
   - Scheduled activities may need to be adjusted or cancelled for groups
   arriving more than 15 minutes late.


Jill Cardinal

Campus Event Coordinator/Admission Counselor
Ripon College
300 W. Seward St.
Ripon, WI 54971
(p) 920-748-8706
Visit us at *ripon.edu <http://ripon.edu/>*[image: Ripon Flickr]
<http://www.flickr.com/photos/ripon_college/>

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On Fri, Aug 4, 2017 at 4:09 PM, Tiana Kelly <tianakelly at sandiego.edu> wrote:

> Good afternoon, CIVSA -
>
> Hope everyone is having a great Friday! We are in the process of revising
> our messaging to group tours coming to campus. We currently host guided
> group tours September - May to elementary, middle school and high school
> aged groups, 3x  a day on Tuesdays-Fridays.  Last year we noticed that some
> groups' behaviors were not in line with our University Rules & Regulations
> and Visitor Conduct expectations.
>
> Do any of your institutions have contracts in place for group tours to
> acknowledge and agree to before visiting campus? If so, would you mind
> sharing those with me? We are mindful of keeping customer service and
> campus access at the forefront, but also realize that we need to provide
> clear language for expectations.  Currently, we include the verbiage in the
> groups confirmation email but it's proving that many groups are overlooking
> this. Continuing with service oriented language is key for me.
>
> Thank you in advance for your assistance!  Have a wonderful weekend!
>
> All the best,
>
> *Tiana G. Kelly '05*
> Assistant Director of Undergraduate Admission
> University of San Diego
> 5998 Alcala Park | Manchester Hall | San Diego, CA | 92110
> T: (619) 260.4506 <(619)%20260-4506> | F: (619) 260.6836
> <(619)%20260-6836>
> tianakelly at sandiego.edu
> <https://exchange.sandiego.edu/owa/redir.aspx?C=HdBptShaoEOdK_XBgh_I3oBsSFspj9AIOy1jRpLAYaXLfWWPcXAHUZg0vYZXvT6BE6_YJOeGj3w.&URL=mailto%3almullins%40sandiego.edu>
>  | www.sandiego.edu/BecomeATorero
> <https://exchange.sandiego.edu/owa/redir.aspx?C=HdBptShaoEOdK_XBgh_I3oBsSFspj9AIOy1jRpLAYaXLfWWPcXAHUZg0vYZXvT6BE6_YJOeGj3w.&URL=http%3a%2f%2fwww.sandiego.edu%2fBecomeATorero>
>
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