[civsa] Protocol for checking out a wheelchair to campus visitor

[Katie Dawn Holdgreve-Resendez]

Hi, Liz. We do not have a written policy, but we do ask that guests give us a valid state ID (drivers license) while they use the wheelchair. When their tour is over, we tell them where to return the chair to get their ID back. We only take state IDs because of the accountability in wanting to get that back. We used to accept credit cards in exchange for the wheelchair but people would take off with the chair or return it to the wrong location (because they didn't want to walk), cancel their credit card and open a new one. This has worked very well for us and we have not had issues in the past few years when asking for a state issued ID.

Katie


Katie Holdgreve-Resendez
Associate Director of Admissions
Director of CASE Building Services
Office of Admissions
University of Colorado Boulder
katie.hr at colorado.edu<mailto:katie.hr at colorado.edu>
303-492-4098

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From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Lizeth Hill
Sent: Monday, April 24, 2017 11:44 AM
To: listserv at civsa.org
Subject: [civsa] Protocol for checking out a wheelchair to campus visitor

Hello all!

Happy Monday!

Do any of you provide wheelchairs to guests who attend a campus visit or event?
If so, what protocol(s) do you follow for checking out the wheelchair and ensuring you get it back?

If you have any written materials or information you can send me, I would be ever so grateful. :)

Thank you all for your time!
~Liz


Liz Sayas Hill
Coordinator, Campus Visits & Events
Admission Services
Arizona State University
Enrollment Services
Tel: 480.965.8136
https://visit.asu.edu<https://visit.asu.edu/>

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