[civsa] Ambassador Survey

[Edwin Hernandez-Ayala]

Marty,

I agree with you on keeping the survey anonymous. We were planning on
keeping it unanimous as well. I appreciate the questions you provided!

Thank you,

On Thu, May 5, 2016 at 10:40 AM, Marty Schmidt <MSCHMIDT at stevenson.edu>
wrote:

> We did an anonymous survey of our Ambassadors last year and got some
> really great feedback.  Some of the questions are obviously specific to our
> institution, but keeping the survey anonymous really got us honest and
> helpful feedback.
>
>
>
>
>
>
>
> Questions:
>
>
>
> What is your favorite part of being an Ambassador?
>
> What is your lease favorite part of being an Ambassador?
>
>
>
> TRAINING
>
> Do you feel you’ve been provided with adequate training? Yes/No
>
> What areas do you think we should focus on during training?
>
> How much time do you think is sufficient for training?
>
> Other thoughts/suggestions for training?
>
>
>
> WHENTOWORK
>
> Do you think WhenToWork is an appropriate way to manage Ambassador
> schedules?
>
> Were the instructions for using WhenToWork clear and helpful?
>
> Did WhenToWork make it easier for you to find coverage when you needed to
> miss a shift?
>
> Other thoughts/suggestions for using WhenToWork
>
>
>
> TOURS
>
> How long does a typical tour last for you?
>
> Do you think tours are assigned appropriately?
>
> Is there anything we could change to make giving tours a better experience
> for our visitors?
>
> Is there anything we could change to make giving tours a better experience
> for our tour guides?
>
>
>
> OPEN HOUSES
>
> Do you feel Open House staffing is assigned appropriately?
>
> Is there anything you would like to see changed about Ambassadors at Open
> House?
>
>
>
> SENIOR AMBASSADORS
>
> Do you think the Senior Ambassador role is beneficial to the Ambassador
> program?
>
> Do you feel comfortable going to the Senior Ambassadors with
> questions/concerns?
>
> Is there anything you’d like to see changed about the Senior Ambassador
> role?
>
> Other feedback regarding the Senior Ambassadors?
>
>
>
> SUPERVISORS
>
> Do you feel comfortable going to us with any questions/concerns?
>
> Do you feel that we provide you with enough feedback regarding your
> position as an Ambassador?
>
> Are there things you’d like to see us do that we are not currently doing?
>
> Other feedback?
>
>
>
> *From:* listserv [mailto:listserv-bounces at civsa.org] *On Behalf Of *Edwin
> Hernandez-Ayala
> *Sent:* Thursday, May 05, 2016 10:19 AM
> *To:* listserv at civsa.org
> *Subject:* SUSPECT EMAIL [civsa] Ambassador Survey [WARNING: DKIM
> validation failed]
>
>
>
> Good Morning!
>
>
>
> I would appreciate it if anyone could share any surveys to gage how the
> ambassadors feel about their ambassador program. We are looking into
> revamping the program this summer but would really love to hear from the
> students themselves. Any tools or ideas that have been successful at your
> institutions would be great. =]
>
>
>
> ​Thank you!​
>
>
>
> --
>
> *Edwin Hernandez-Ayala*
> Assistant Director of Operations, Campus Visits
> Office of Undergraduate Admissions
> Phone:   703-284-1500
> Fax:       703.522.0349
> www.marymount.edu
>
>
>
>
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>


-- 
*Edwin Hernandez-Ayala*
Assistant Director of Operations, Campus Visits
Office of Undergraduate Admissions
Phone:   703-284-1500
Fax:       703.522.0349
www.marymount.edu
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