[civsa] Tour Guides Who Don't Give Tours

[Alex Catalan]

Hi Friends,

At Beloit, we're doing some thinking about paying Tour Guides and what to
do when they don't give a tour. Could you weigh in?

We have our guides scheduled for standard tour times but they don't always
fill. We do ask them to check in at their time in case of walk-ins. While
we try to balance popular times with not so popular ones (each guide has
two assigned times), some guides work very regularly and some work just an
hour or two a month.

Some questions:

If your guides are paid hourly, are they paid when there is no tour?

If so, do they get to leave or do you have them do other work?

If so, what sort of office work? And,

How do you communicate and keep track of non-tour work when they don't give
a tour?

Thanks!
Alex
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