[civsa] Saturday Tour Visits

[Boehm, Andrew]

We host Saturday visit throughout the year excluding breaks and holiday
weekends.  We tried to table these but the data shows they have high
attendance as well as high application and yield rates.  We too face the
same criticisms at times about offices not being open but the majority of
visitors realize that it is a weekend and those opportunities probably
won't be available.  It's best to try to set them up for that expectation
through your communication, which we all know is selectively read.  We have
a large audience, plenty of tour guide help, but usually one staff member
to present and answer questions.  It still ends up working out.

Despite some negative feedback along these lines (or about the campus not
being too active) we still have a steady stream of data telling us that
these visits are valuable, and necessary for a ton of families with kids
who are heavily involved and/or taking rigorous, AP filled course loads and
are afraid to miss one day of school.

Andrew

*Andrew Boehm*

Associate Director - Campus Visits and Events

Miami University Office of Admission

301 S. Campus Avenue - 41 CAB

Oxford, OH 45056

513-529-2580

On Thu, Mar 29, 2018 at 11:57 AM, Driver, Tiffany <tjf002 at shsu.edu> wrote:

> Happy Thursday, all!
>
>
>
> I wanted to see if I could get some quick feedback regarding Saturday
> visits. Do any of you offer them? If so, are they the same as your regular
> weekday visits? Are offices (Admissions/Financial Aid, etc.) open?
>
>
>
> A little background information: we host tours Monday- Friday at 3
> different times. We have a biannual campus preview day (on a Saturday) but
> other than that, we are not open on the weekends. We have a family coming
> from out of state and can only be here on a Saturday (that is not our
> campus preview day) and we are doing our best to accommodate them however,
> they are upset that the university offices are not open.
>
>
>
> I did suggest contacting offices they needed to speak to during regular
> business hours in case they had specific questions, but again, the
> expectation was to have offices open on Saturdays.
>
>
>
> …just wanted to get some quick feedback about weekend visits and/or if you
> make exceptions for Saturday visits when there doesn’t seem to be another
> option for the family to travel.
>
>
>
> Please let me know… thanks so much for your help!
>
>
>
> Best,
>
> Tiffany
>
>
>
>
>
>
>
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> *Tiffany J. Driver, M.Ed.*
> Visitor Services
>
> Assistant Director of Operations
> *Sam Houston State University*
> 936.294.3792 <(936)%20294-3792> | tjdriver at shsu.edu
>
> Box 2539 | Huntsville, TX 77341-2539
> www.shsu.edu/visit <http://www.shsu.edu/visitor>
>
>
>
> *We want everyone to want to be a Bearkat!*
>
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