[civsa] Disability Services

[Lambert, Dee]

Hi Tierra,
We have to contact our Office of Student AccessAbility and they outsource the services (i.e. they work with a company to have an interpreter to come to campus for a specific timeframe and we pay for it). We definitely make sure we call and follow up with these guests in case they need to cancel... we don't want to have to pay unnecessarily for services we don't need. We do ask guests to give us a 2-week notice to allow us enough time to plan accordingly. :)

_____________________________________
                     Dee Lambert, M.A.
Director, Visitor Center & Admission Events
          The University of Texas at Dallas
                         (972)883-6479
                 [Orange Smaller AVC logo] <http://www.utdallas.edu/enroll>

From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Graves, Tierra R
Sent: Wednesday, February 22, 2017 12:11 PM
To: listserv at civsa.org
Subject: [civsa] Disability Services

Howdy CIVSA!

I am interested in knowing how you accommodate prospective students/visitors with requests for disability services, mainly sign language interpreters.  Do you refer your visitors to the department of disability services at your school?  Do you outsource those services? Do you all have a good working relationship with disability services and they provide assistance to prospective students or do they assist current students only.  I am conducting research and looking to revamp the way we handle requests.  Any advice is greatly appreciated.

Thank you all so much!

Tierra R. Graves | Assistant Director, Visitor Services
Marketing & Communications | Texas A&M University
1372 TAMU | College Station, TX 77843-1372

ph.: 979.862.2224 I Fax: 979.845.9909 I t5graves at tamu.edu<mailto:t5graves at tamu.edu>
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TEXAS A&M UNIVERSITY

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