[civsa] Tour Shadowing Strategies

[Roche, Jill]

Our volunteer coordinator assigns guides in between their class schedules
to shadow current tours going out.  This could be with our visitors as
well. If no tours are going out that timeframe, a ambassador is selected to
take them out while on shift.  The volunteer coordinator notifies the
campus visit coordinator also.  The volunteer is required to take two mock
tours and evaluated before they take a family out on their own.

You may contact me if you have any questions.


Jill Roche




Jill A. Roche
Office of Admissions
Augustana College
820-38th St., Rock Island, IL 61201
Direct: 309.794.7341
jillroche at augustana.edu


On Wed, Feb 1, 2017 at 2:54 PM, Baxter, Mel <Mel.Baxter at austin.utexas.edu>
wrote:

> Hi all,
>
> Happy Wednesday! My office is evaluating ways to shadow the tours of our
> returning/veteran student ambassadors. In total, this would mean that eight
> full-time staff members would shadow 40 tours (which last approximately 90
> minutes each).
>
>
>
> Does anyone have any suggestions, strategies, etc. that you use at your
> institution to ensure that all student ambassadors are receiving tour
> feedback on an annual basis?
>
>
>
> Hook ‘em!
>
> Mel
>
>
>
> *MEL BAXTER*, M.Ed., Visitor Center Director
>
> The University of Texas at Austin | Office of Admissions | 512-471-2998
> <(512)%20471-2998> |  admissions.utexas.edu
>
>
>
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