[civsa] Spanish Info Sessions & Campus Tours

[Jenn Rau]

Dear CIVSA Colleagues,

Here at the University of Denver, we are working hard to be as inclusive as we can be to all guests who visit our campus. We are in the beginning stages of attempting to best accommodate our visitors who speak Spanish but we realize there are hurdles to this. So we are reaching out to all of you to see if you have any insight on this process if you are already doing it. We would like to know the following, if you are willing to share:


  1.  If you utilize Spanish language elements in your programing for visitors, what does it look like? Are you giving them handouts written in Spanish to accompany presentations? Are you using closed captioning on your presentation slides and videos? Are you using a translator during your presentations? Are you using a Spanish speaking staff member or hiring a translator to lead your presentations? Or something different altogether - if so, what does it look like at your institution?
  2.  If you are utilizing Spanish in your information session presentations for prospective families, how often are you doing it? Every day, once per week/month/quarter/semester/year?
  3.  How are you letting prospective visitors know about your options for Spanish speaking visits? Via your website? An option on your current campus visit registration form? A second registration form? Advertising the dates in advance?
  4.  Once your visitors register for a visit in Spanish, are all of their supplemental communications leading up to the visit also in Spanish? Such as their confirmation emails, follow up emails post-visit, etc.?
  5.  Do you give campus tours in Spanish? If so, are you utilizing a Spanish speaking student tour guide, a Spanish speaking staff member, or hiring a translator? Are you offering these tours in correspondence with the dates/times you offer Spanish information sessions, or are they on a by request basis per the availability of your bilingual students/staff/access to translators?

These are just a few of the questions we currently have in order to get the ball rolling. However, if you have any other information that you think is relevant and useful that may help us, we would certainly appreciate all of your help and insight. Please feel free to call or email to chat about this initiative.

All the best,
Jenn

Jennifer Rau
Campus Visit Program Coordinator
Undergraduate Admission
Pronouns: She|Her|Hers (What does this mean?)<https://www.mypronouns.org/she-her>
(Hablo Español)
303-871-6982 | Jennifer.Rau at du.edu<mailto:Jennifer.Rau at du.edu> | www.du.edu/admission<http://www.du.edu/admission>

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