[civsa] Student Tour Guide Accountability

[Sheila Siler]

Suzyn,
We have a three strike system (per semester) that is outlined in their
contract that they sign. We try to be flexible, but if they just don't show
up or it's for not a good reason - they do receive a "strike". They are
sent an email telling them that they have received a strike, most of the
time one strike is the most they will receive. Here's what it says in their
contract.

I understand there is a three strike attendance policy. Between weekly
tours, Saturday tours, and group visits, three absences will result in
dismissal from the program.

*Sheila R. Siler*
Campus Visit Coordinator
Guilford College

P / 336.316.2443
F / 336.316.2935

5800 West Friendly Ave.
Greensboro, NC 27410

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On Mon, Dec 11, 2017 at 3:21 PM, Suzyn-Elayne Soler <ssoler at allegheny.edu>
wrote:

> Good Afternoon CIVSA,
>
> What accountability system do you have in place for your student guides?
> These are paid employees: we appreciate a call or text, even last minute
> when a student can't make it for a legit reason, but how do you handle
> those that just don't show up for a shift and don't tell anyone or find a
> substitute?  What about students who say they can't work because they need
> to get ready for formal or something trivial like that?  What about the
> repeat offenders?
> More than just a talking to...do you issue a formal warning?  Do you ever
> "fire" any students because of absenteeism?
>
> How do we make them my accountable for their participation at programs and
> for their office shifts?
>
> Thanks!
>
> ~Suzyn
>
>
> *Suzyn-Elayne Soler*
> Senior Assistant Director of Admissions
> (814) 332-4743 | Instagram <http://www.instagram.com/GoToAllegheny> |
> Twitter <http://www.twitter.com/GoToAllegheny> | About Me
> <http://sites.allegheny.edu/admissions/suzyn-elayne-soler/>
>
>
> *Allegheny College* | Apply <http://www.allegheny.edu/apply> | Visit
> <http://www.allegheny.edu/visit> | (800) 521-5293
>
> Check out our Details of Distinction
> <http://sites.allegheny.edu/detailsofdistinction/>
>
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> <http://sites.allegheny.edu/ctcl/>
>
>
>
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