[civsa] Admissions Student Worker Structure

[Barbara Sims]

I have been with Hanover and overseeing the Student Ambassador program for 11 years.  When I first started there were student workers (office help) and tour guides.  At the end of my second year I wanted a more cohesive and united group so everyone became student ambassadors.  Now, all of our student ambassadors are trained to give tours and are expected that tours will be top priority when they are in the office.  They are all expected to work our events and host for our overnight programs.  All ambassadors are also trained to do general office duties (mailings, phone calls, etc.).  Within the ambassador pool, there is the option to do other tasks that they have a particular interest in or skill set for (data entry, front desk coverage and social media).

Making the change has made a positive difference in the program.



Barbara Sims
Coordinator for Admission Programming

812.866.6700 (O)
812.599.2175 (C)
812.866.7098 (F)

From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Nielsen_Kristen
Sent: Monday, July 18, 2016 3:43 PM
To: 'listserv at civsa.org'
Subject: [civsa] Admissions Student Worker Structure

Hello,
Right now we have our students workers in the office in three separate silos (tour guides, callers, front office data entry/phones/mailing). We are considering combining forces and cross training so all student workers can do all tasks. Hs anyone done this successfully? Pros and cons?

Blessings,

Kristen Nielsen
Assistant Director of Admissions
585.594.6481 | nielsen_kristen at roberts.edu<mailto:nielsen_kristen at roberts.edu>
[cid:image009.jpg at 01D14955.4C5EE3F0]<https://www.roberts.edu/>

[roberts_virtual_tour-80]<https://www.youvisit.com/tour/robertswesleyan/104351>


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