[civsa] Building a team of volunteers

Tue Jan 6 12:24:54 CST 2015

The University of Arizona prospective student tours are led by Arizona Ambassadors, and honorary club on campus. They have a formal structure, with a leadership team, in-depth training and a highly selective application process. They are recognized throughout campus as leaders. This structure was put in place by my predecessor (and fellow CIVSA member). But I would be happy to provide more details if you want to contact me directly!

Kate Gromatsky, M.A.| Senior Coordinator, Information & Visitor Services
Advisor, Arizona Ambassador Honorary
The University of Arizona Office of Admissions
PO Box 210073
Tucson, AZ 85721
📞 520.621.3677 | FAX: 520.621.9799
✉kateg1 at email.arizona.edu 

| arizona.edu/future-students

The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material.  Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon this information by persons or entities other than the intended recipient is prohibited.  If you received this message in error, contact the sender and delete the material from your computer.

-----Original Message-----
From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of listserv-request at civsa.org
Sent: Tuesday, January 6, 2015 9:48 AM
To: listserv at civsa.org
Subject: listserv Digest, Vol 36, Issue 1

Send listserv mailing list submissions to
	listserv at civsa.org

To subscribe or unsubscribe via the World Wide Web, visit
	http://civsa.org/mailman/listinfo/listserv_civsa.org
or, via email, send a message with subject or body 'help' to
	listserv-request at civsa.org

You can reach the person managing the list at
	listserv-owner at civsa.org

When replying, please edit your Subject line so it is more specific than "Re: Contents of listserv digest..."

Today's Topics:

   1. Building a team of volunteers (Stubbert, Amanda)
   2. Spring Training Topics for Ambassadors (Erika Howe)
   3. Re: Spring Training Topics for Ambassadors (Powell, James)

----------------------------------------------------------------------

Message: 1
Date: Tue, 6 Jan 2015 00:12:08 +0000
From: "Stubbert, Amanda" <amandas at spu.edu>
To: "listserv at civsa.org" <listserv at civsa.org>
Subject: [civsa] Building a team of volunteers
Message-ID:
	<DM2PR07MB7031FFB57DEE9202D6EABACA3590 at DM2PR07MB703.namprd07.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

I was wondering about different systems you all have in place to manage current student volunteers.  Do you have a formal program with a lot of structure?  Did you model your program after another system or did you create it yourself?

Thanks for your help!

Amanda Stubbert

Assistant Director, Undergraduate Admissions On Campus Experience and Events Seattle Pacific University<http://spu.edu/>
206-281-3506

Like us on Facebook<https://www.facebook.com/seattle.pacific.university>

[Description: Description: SPU]<http://spu.edu/>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/8f6d036c/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 2996 bytes
Desc: image001.png
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/8f6d036c/attachment-0001.png>

------------------------------

Message: 2
Date: Tue, 6 Jan 2015 09:56:23 -0500
From: Erika Howe <erika.howe at simmons.edu>
To: listserv at civsa.org
Subject: [civsa] Spring Training Topics for Ambassadors
Message-ID:
	<CAHPM18G--DXA9vP-J8JgEM3fT-CMj+Dt=2XeNkf5FSNHoRtBfw at mail.gmail.com>
Content-Type: text/plain; charset="utf-8"

Happy New Year Everyone!

I am currently in the process of planning a "Spring refresher" training for my Ambassadors at the end of January. It is only going to be around 2 1/2 hours long, but I'd love to get some ideas about different training topics/fun things you all do with your tour guides for training.

Any advice is much appreciated!

-Erika

--
____________________________
*Erika D. Howe, M.S., '11*
*Admission Counselor*

Office of Undergraduate Admission
Simmons College
300 The Fenway
Boston, MA 02115

*(P)* 617-521-2045*  (F)* 617-521-3190  *(E)* erika.howe at simmons.edu

*Transformative learning that links passion with lifelong purpose.*

 The information contained in this message (including any attachments) may contain privileged and/or confidential information protected from disclosure by the Family Educational Rights and Privacy ACT (FERPA) and/or Gramm Leach-Bliley Act.  It is intended solely for the use of the addressee.  Any disclosure of the document is strictly prohibited outside the scope of the service for which you are receiving the information.
If you have received this communication in error, please notify the sender immediately and delete the material from any computer.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/82731473/attachment-0001.html>

------------------------------

Message: 3
Date: Tue, 6 Jan 2015 16:48:21 +0000
From: "Powell, James" <james.powell at okstate.edu>
To: "listserv at civsa.org" <listserv at civsa.org>
Subject: Re: [civsa] Spring Training Topics for Ambassadors
Message-ID:
	<756EAAD6D5FEF244892A95F3CCCC5EC21721A76F at STWMB01.ad.okstate.edu>
Content-Type: text/plain; charset="utf-8"

Two of the major aspects we will be focusing on for our Winter training will be handling difficult questions on campus tours as well as how to go above and beyond in our guest service. Both of these will involve some sort of workshop or role playing aspect.

We do have a few new tour guides joining our staff this semester, so a large portion of our Winter training is introductory material for our new hires.

Hope this helps!
JAMES POWELL
Campus Visit Specialist
OFFICE OF UNDERGRADUATE ADMISSIONS
OKLAHOMA STATE UNIVERSITY
219 Student Union | Stillwater, OK 74078
405-744-6660 | james.powell at okstate.edu<mailto:james.powell at okstate.edu>
[BAOCnew]<https://admissions.okstate.edu/>
         [Facebook] <https://www.facebook.com/BeAnOSUCowboy> [Twitter] <https://twitter.com/BeAnOSUCowboy> [Instagram] <http://instagram.com/BeAnOSUCowboy> [Tumblr] <http://beanosucowboy.tumblr.com/>

From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Erika Howe
Sent: Tuesday, January 06, 2015 8:56 AM
To: listserv at civsa.org
Subject: [civsa] Spring Training Topics for Ambassadors

Happy New Year Everyone!

I am currently in the process of planning a "Spring refresher" training for my Ambassadors at the end of January. It is only going to be around 2 1/2 hours long, but I'd love to get some ideas about different training topics/fun things you all do with your tour guides for training.

Any advice is much appreciated!

-Erika

--
____________________________
Erika D. Howe, M.S., '11
Admission Counselor

Office of Undergraduate Admission
Simmons College
300 The Fenway
Boston, MA 02115

(P) 617-521-2045  (F) 617-521-3190  (E) erika.howe at simmons.edu<mailto:erika.howe at simmons.edu>

Transformative learning that links passion with lifelong purpose.

 The information contained in this message (including any attachments) may contain privileged and/or confidential information protected from disclosure by the Family Educational Rights and Privacy ACT (FERPA) and/or Gramm Leach-Bliley Act.  It is intended solely for the use of the addressee.  Any disclosure of the document is strictly prohibited outside the scope of the service for which you are receiving the information.  If you have received this communication in error, please notify the sender immediately and delete the material from any computer.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/9c344a80/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 34625 bytes
Desc: image001.png
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/9c344a80/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 1428 bytes
Desc: image002.png
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/9c344a80/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.png
Type: image/png
Size: 1682 bytes
Desc: image003.png
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/9c344a80/attachment-0002.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 1695 bytes
Desc: image004.png
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/9c344a80/attachment-0003.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.png
Type: image/png
Size: 1422 bytes
Desc: image005.png
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20150106/9c344a80/attachment-0004.png>

------------------------------

Subject: Digest Footer

_______________________________________________
listserv mailing list
listserv at civsa.org
http://civsa.org/mailman/listinfo/listserv_civsa.org

------------------------------

End of listserv Digest, Vol 36, Issue 1
***************************************