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<p class="MsoNormal"><span style="font-family:"Georgia",serif">Happy Friday Eve Y’all<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif">Our ambassadors at UW-Parkside have a split role in which they support the office through call center and front desk responsibilities as well as facilitating campus tours. There is such a varied
knowledge-base when it comes to our front desk and I want to find a way to strengthen the team in this regard. Much of our training is learning by shadowing and customer services scenarios, however I was curious if any of you have any innovative or different
ways you train for front desk duties. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif">Any feedback is appreciated!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif">Courtney<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Georgia",serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="text-autospace:none"><b><span style="font-size:20.0pt;color:#A13218">Courtney Payne</span></b><span style="font-size:20.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#7F7F7F">Visitor Services Coordinator
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<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#7F7F7F">University of Wisconsin-Parkside</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#7F7F7F"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#7F7F7F">900 Wood Road | Kenosha, WI 53144</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#7F7F7F"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;color:#7F7F7F">262-595-2355 | 262-595-2008 (fax)</span><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#7F7F7F"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Consolas"><a href="mailto:paynec@uwp.edu"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:blue">paynec@uwp.edu</span></a></span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">
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