[civsa] Incentives/Awards for Ambassadors

Tue Jul 18 11:28:23 CDT 2017

Hello! 

At Ohio State we track the number of tours an Ambassador gives and hand out awards once certain thresholds are reached. The following is our breakdown: 

25 Tours - Branded Water bottle (University logo with "University Ambassadors) -- we buy these in bulk and store them so the cost ends up being about $5 per bottle
75 Tours - Golden Shoelaces -- we purchase these from Amazon for $3.20 a pair 
100 Tours - Lapel pin with the number 100 -- bought these in bulk two years ago, will probably last us 10 years 
150 Tours - platinum shoes -- we buy baby shoes and spray paint from Target/Walmart, costs about $6 per pair 

Most Ambassadors earn a water bottle before they graduate, about 50% earn shoelaces and maybe only 15% earn a pin. Costs to start this type of program are high because we bought everything in bulk, but we are not spending more than $50 each year to replenish our stock of shoelaces and shoes. We have also added levels are different times, so when the program started we only had the 75 and 150 marks. About 3 years ago, we had extra funds at the end of the year so we added in the water bottles and then 2 years ago had funding to purchase the pins. 

I hope this helps! 

--

Nidhi Browell
Senior Program Coordinator-Campus Visits
Office of Undergraduate Admissions 
3080 C Ohio Union, 1739 N. High St., Columbus, OH 43210
614-292-3501 Office
browell.4 at osu.edu 

Pronouns: she, her, and hers

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Today's Topics:

   1. Re: Incentives/Awards for Ambassadors? (Farrell, Risa)

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Message: 1
Date: Tue, 18 Jul 2017 15:28:38 +0000
From: "Farrell, Risa" <rmfarrell at ucsd.edu>
To: "'listserv at civsa.org'" <listserv at civsa.org>
Subject: Re: [civsa] Incentives/Awards for Ambassadors?
Message-ID:
	<BN6PR04MB1010F7DF2954B71D359AFA7FDCA10 at BN6PR04MB1010.namprd04.prod.outlook.com>

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Hi Laura,

We have a pretty small budget here, so unfortunately we aren't able to do many high-value "awards" or gifts. That said, we developed a super effective peer-based recognition program that has transformed the work performance and moral of our College Ambassadors.

We have "extra step" nomination cards (see attached) that the CAs can fill out for each other when they see one of their colleagues going the "extra step" (staying late after a weekend tour to answer a guests' questions, covering extra shifts in a pinch, etc). I left it up to the CAs to define what going the "extra step" meant and to keep it special, and they've done a great job at it. We read off the nomination cards at our all-staff meetings and the nominated CAs get a special bootprint pin to wear on their polo collar. It's a fantastic, very cheap (a box of 100 pins cost $50) way of public recognition for the little things they do to keep our office running smoothly, they wear their pins with pride, and it helps newbies know which CAs to use as role models.

Hope this helps!
Risa

[cid:image001.png at 01D2B469.D2176500]

Risa Farrell, [Alumni]  2014

Campus Tours Coordinator

858-822-1684

[cid:image002.png at 01D2B469.D2176500]
Office of Admissions
Admissions.ucsd.edu
9500 Gilman Drive #0021  La Jolla, CA  92093 Reserve a Campus Tour! http://admissions.ucsd.edu/tours/index.html
Pronouns<https://www.mypronouns.org/>: she/her/hers

From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Laura Klimitas
Sent: Tuesday, July 18, 2017 7:47 AM
To: 'listserv at civsa.org' <listserv at civsa.org>
Subject: [civsa] Incentives/Awards for Ambassadors?

Good day!

We're looking to change our awards/incentives for Ambassadors-Tour Guides and were wondering what others are doing.

Do you have different levels that ambassadors can achieve? Are there different "awards"? If you could share your ideas it would be greatly appreciated!

Thank you :)

Laura N. Klimitas
Admin Coord/College Admission Specialist Office of Enrollment and Admission University of the Sciences

Office Hours: 8:00 am to 4:00 pm Monday Through Thursday (mid-May through mid-August)

600 South 43rd St, Box 4, Philadelphia, PA 19104
P: 215-596-8810  | F: 215-596-8821
l.klimitas at usciences.edu<mailto:l.klimitas at usciences.edu> | www.usciences.edu<http://www.usciences.edu/>
 USciences: Prepared Here. Proven Everywhere.
#ProvenEverywhere

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