[civsa] Tour guide excuses

[Denessa McPherson]

Hello!

We ask the tour guides to submit a request in writing (we have a simple form) at least 1 week prior to the absence. (If they are sick or there is a real-life emergency, they have to let us know as soon as they are able that they are going to miss their shift.)

We also make sure that they understand that it is a request (they are asking us, not telling us) and that the request must have been approved for them to take off (just because they submit it doesn't mean that they are approved). If they find their own replacement or someone to switch with, they are more likely to be approved. :)

Prior to putting these things in place, we had a HUGE problem with no-shows or last minute "hey, I have to have a meeting with my professor in 5 minutes..." excuses so we had to do something a little drastic. Our guides are paid through our labor program so we feel as though we can treat them more like "employees."



Denessa McPherson
Coordinator of Campus Visits and Events
Berea College Office of Admissions
CPO 2220 | Berea, KY 40404
1.800.326.5948
859.985.3508 (direct)
859.985.3512 (fax)

[cid:image001.jpg at 01CD7700.D7C3C850]<http://www.berea.edu/admissions>[cid:image002.jpg at 01CD7700.D7C3C850]<http://www.facebook.com/#!/berea.admissions> [cid:image004.png at 01CD7701.F6C439A0] <https://berea.studentaidcalculator.com/survey.aspx>

From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Murrell, Hilary
Sent: Monday, October 31, 2016 11:34 AM
To: listserv at civsa.org
Subject: [civsa] Tour guide excuses
Importance: High

Good morning,

How do you all handle your Tour guides asking to be excused for an event, tour, or meeting? Do you simply have them email you, or does anyone have a form they have their students fill out?

Any help would be much appreciated, thanks!

Hilary Murrell | Campus Visit Coordinator
UAB Campus Visit Center
www.uab.edu/visit<http://www.uab.edu/visit>
UAB | The University of Alabama at Birmingham
Hill 201 | 1400 University Boulevard | Birmingham, AL 35294-4562
P: 205.934.9098| F: 205.975.9016 | hmurrell at uab.edu<mailto:hmurrell at uab.edu>

uab.edu<http://uab.edu/>
Knowledge that will change your world

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