[civsa] Sorry we missed you template
Alecia Dennis
adennis2 at capital.edu
Thu Jul 7 14:39:54 CDT 2016
We actually started making phone calls (our student workers) the afternoon before to our visits. This has drastically lowered our no-show rate.
___________________________________________
Alecia Dennis│Assistant Director of Admission
Capital University│1 College and Main │Columbus, OH 43209
614.236.6355 phone │ 614.236.7947 fax
Follow us on Twitter and Instagram.
Schedule your visit to campus here or check out our new virtual tour!
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Sent: Thursday, July 07, 2016 3:34 PM
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Today's Topics:
1. Re: Sorry we missed you template. (Cox, Tarrick)
2. Re: Sorry we missed you template. (Blair, Taylor S)
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Message: 1
Date: Thu, 7 Jul 2016 19:09:22 +0000
From: "Cox, Tarrick" <COXTA at ecu.edu>
To: "listserv at civsa.org" <listserv at civsa.org>
Subject: Re: [civsa] Sorry we missed you template.
Message-ID:
<249596A629A4E347953A2AE9D08BE116C1A0A40D at Curly.intra.ecu.edu>
Content-Type: text/plain; charset="utf-8"
I would like copies of that information as well.
Tarrick
Tarrick C. Cox, MAEd
Senior Associate Director
Office of Undergraduate Admissions
Mail Stop 517
106 Whichard Building
East Carolina University
Greenville, NC 27858
tel 252-737-2386|fax 252-737-1192
coxta at ecu.edu
Please take a moment to complete the Office of Undergraduate Admissions online satisfaction survey<https://ecu.az1.qualtrics.com/SE/?SID=SV_6umrD8G2ggnasnzC:\Users\coxta\Documents\Custom%20Office%20Templates>.
From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Edwin Hernandez-Ayala
Sent: Thursday, July 07, 2016 2:38 PM
To: listserv at civsa.org
Subject: [civsa] Sorry we missed you template.
Hi Everyone!
We are working on revamping our campus visit communication material. Can anyone share their "sorry we missed you" email template or share any ideas or decreasing the no-show rate for appointments?
Thank you,
--
Edwin Hernandez-Ayala
Assistant Director of Operations, Campus Visits Office of Undergraduate Admissions
Phone: 703-284-1500
Fax: 703.522.0349
www.marymount.edu<http://www.marymount.edu>
[https://lh4.googleusercontent.com/dVRmiwQvKASrTYiqzyfQQVBpL0WpLiJebIY96KwyocD7N650Fz9_YEiS6aOPpV27RWqUgDrAtCb-CZsBz6QCfLTNPQ4FOpox6OKpHBVmm7Quu4KJzxTNizJpOUzUER3Sa5BRHA]
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Message: 2
Date: Thu, 7 Jul 2016 19:33:27 +0000
From: "Blair, Taylor S" <taylor.blair at uky.edu>
To: "listserv at civsa.org" <listserv at civsa.org>
Subject: Re: [civsa] Sorry we missed you template.
Message-ID:
<8F14EFE5BF0A1C41B0A0CBC2C55116470A159EAB at ex10mb01.ad.uky.edu>
Content-Type: text/plain; charset="utf-8"
Hi Edwin, Tarrick, and other CIVSA folks!
The University of Kentucky Visitor Center sends the following items to students/families after a tour is scheduled:
- Upon registering: Confirmation email with parking directions, etc.
- 14 days prior: Mailed letter with visit details well as details about Lexington, KY?s Visitors Center should they want to explore town while they are here. The mailed letter includes a printed parking/information document (attached).
- 4 days prior: Reminder email four days prior to the tour with parking directions and instructions to reply to the email to cancel the tour
- 1 day before: Confirmation call by VC student staff to make sure they are still coming, remind them to dress for the weather, and encourage them to arrive a few minutes early.
We also send automated emails in the event a student cancels ahead of time, does not show up, or does attend the tour. Every student visitor also receives a personalized, hand-written postcard by mail after the tour.
If anyone needs copies of the email templates for any of these or has some other suggestions, please let me know directly at taylor.blair at uky.edu<mailto:taylor.blair at uky.edu>. I?d love to know how others help reduce no-shows and stay connected with students.
Thanks,
Taylor
[https://photos-4.dropbox.com/t/2/AACpIzQemBVKSCzH2AVE09Pi1P2PdQTpMroiBlyrhGZa3A/12/46749628/png/32x32/3/1458003600/0/2/BLAIR%2C%20TAYLOR.png/ENzc6iMY6P4DIAEgBygH/61aOajvTyO7B0n_9d4UB93oYl-W4NsOhw8O9JPfQYj4?size_mode=5&size=32x32]
From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Edwin Hernandez-Ayala
Sent: Thursday, July 07, 2016 2:38 PM
To: listserv at civsa.org
Subject: [civsa] Sorry we missed you template.
Hi Everyone!
We are working on revamping our campus visit communication material. Can anyone share their "sorry we missed you" email template or share any ideas or decreasing the no-show rate for appointments?
Thank you,
--
Edwin Hernandez-Ayala
Assistant Director of Operations, Campus Visits Office of Undergraduate Admissions
Phone: 703-284-1500
Fax: 703.522.0349
www.marymount.edu<http://www.marymount.edu>
[Image removed by sender.]
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