[civsa] Secret Shoppers/Tour/Event Assessment

[Michelle Markstrom]

At LSSU, we're currently planning to hire a consulting firm as secret
shoppers - info below.  We haven't had them do anything yet, so no info to
share on how the experience is, but our plans are in the works.


*lan McArthur*

Hospitality Partner – Michigan

Goodwin Hospitality

O: 248.278.8330  C: 734.564.5730

www.GoodwinHospitality.com| LinkedIn
<http://www.linkedin.com/pub/alan-mcarthur/82/3b9/614>

 [image: cid:image001.png at 01D0AD99.D0C901A0]

On Mon, Oct 19, 2015 at 10:03 AM, Allyson Bretch <abretch at westga.edu> wrote:

> Hello Everyone and Happy Monday!
>
> Can anyone provide me with insight into their process of Tour and Event
> Assessment beyond just a survey. We are trying to conduct an in house
> secret shopper process and I wanted to see if anyone has done this before
> and what their process is.
>
> Thank you!
>
> - Allyson Bretch
>
> --
>
> Allyson Dewell Bretch
> Assistant Director for Campus Visits and Outreach Programs
>
> Office of Undergraduate Admissions
> University of West Georgia
> 678-839-5616 (Office)
> 678-839-4747 (Fax)
> www.westga.edu/admissions <http://www.westga.edu/admiss>
> GO WOLVES!
>
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>
>
>
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>
>
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-- 
Michelle Markstrom
Assistant Director, Admissions Office
mmarkstrom at lssu.edu
906-635-6687 (p)
906-635-6696 (f)

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