[civsa] Tour Evaluation Question

[Scott Kirkessner]

Happy Tuesday CIVSA!  Got a question for the order regarding tour evaluations.  On our evals here at Utah, we have a series of "goldilocks questions" that asks guests if the presentation/tour/housing, etc was either "too short, just right, too long" in that exact order.  We have concerns over the length of the above mentioned components of the tour, but the answers to the questions are all trending neutral.

Based on some unofficial (aka not qualitative) experiences, I have found that when presented with a "goldilocks question" that guests will often answer "just right"/neutral despite having issues with the length.

Have any of you noticed this trend?  Where you know something is too short or too long, but the evals trend otherwise?  And does anyone have suggestions to get a better response out of a "goldilocks question" by perhaps any kind of re-wording and such?

Thanks!

Scott

PS - 337 days to CIVSA in San Diego!







[Block U Logo]

Scott Kirkessner, M.Ed.
Assistant Director, Campus Experience
Advisor, University Ambassadors
The University of Utah
201 South 1460 East, Room 250s
Salt Lake City, UT 84112
Office: 801.585.1995
scott.kirkessner at utah.edu<mailto:scott.kirkessner at utah.edu>
admissions.utah.edu/visit
facebook.com/UtahAdmissions<https://www.facebook.com/UtahAdmissions>



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