[civsa] Scheduling of Tour Guides & CRM

[Blair, Taylor S]

Donna, Trent, and others,

This is a hot topic! The University of Kentucky Visitor Center began using WhenToWork.com after a recommendation at last year's CIVSA conference. With 60 student employees, this system saves us so much time. We were approved to pay for a subscription to WTW, in part, due to its ability to match up the schedules with time students put on their timesheets.

Whether your guides are paid or not, WTW has proven to be an invaluable service in allowing our associate director and myself to dedicate less time to schedule making, shift pick-ups, etc. Plus, the students can more easily find shift coverage... usually :)

Let me know if you have any questions about the service! Pricing information is available here: http://whentowork.com/pricing.htm

Thanks,
Taylor

Taylor Blair
Director | Visitor Center
Office of Undergraduate Admission & University Registrar
University of Kentucky
009B Main Building
Lexington, KY 40506-0032
859-257-7724 | taylor.blair at uky.edu
#seeblue | www.uky.edu/VisitorCenter

[http://goo.gl/fTfnwC]<http://seeblue.com/> [http://goo.gl/eBGMmB] <http://twitter.com/UKYAdmission>  [http://goo.gl/Mty4MG] <http://www.facebook.com/seeblue>  [http://goo.gl/4vjMpF] <http://www.instagram.com/seeblue>  [http://goo.gl/qXgIz5]

[http://goo.gl/jECayi]<http://www.uky.edu/>






From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Trent Sandles
Sent: Wednesday, April 08, 2015 5:12 PM
To: listserv at civsa.org<mailto:listserv at civsa.org>
Subject: [civsa] Scheduling of Tour Guides & CRM

Good Afternoon Everyone,

Here at Texas Wesleyan this year we just used our outlook calendar to communicate with the tour guides and schedule them for tours. Do any of you use a program specifically to schedule tours with your tour guides and make sure the tours are on their calendars, send reminder text, etc.?

Also we are integrating a new CRM this summer (thank goodness :)) since we have been operating completely without one; we are getting Hobsons Radius. If anyone uses this CRM currently I would love to hear your feedback on it in regards to the visit side of things and its communication with prospective students.

Any feedback you have would be great, thanks!

Rams Up!

Trent Sandles

Campus Visit Coordinator

Office of Admissions

Texas Wesleyan University

1201 Wesleyan St.

Fort Worth, Texas 76105

Office: 817-531-4445

[http://txwes.edu/media/twu/content-assets/documents/communications/toolbox/TxWes-email-logo.png]

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