[civsa] Ambassador Incentive/Point Systems

[Perez, Carmen A]

Hi Jessica,

At the University of Miami, our tour guides are required to attend a regular tour once every other week throughout the semester (as assigned), to complete at least one special group tour a semester, and to attend the 1 or 2 open houses per semester and help in various capacities as needed (fall semester has 1 and spring semester has 2, which are all mandatory). Other mandatory events include new-member training (if applicable), and one semester kick-off meeting at the beginning of each semester. There are no point values associated with these mandatory events, but points can be deducted if a tour guide does not attend, and he/she can be put on "probation" if it becomes a recurring issue. CCC points can be earned by helping out at one of our two College Counselor Conference (high school counselor fly-in program) weekends at the beginning of spring semester. Tour guides are required to have at least 150 points at the end of each semester.

Regular Tours:  15 points

Special Tours: 20 points

CCC: 20 points

Open House: 40 points

We have various tiers of prizes based on points at the end of the year. We determine them at the end of the year once we can see how the distribution shakes out, but there are usually a few presents that everyone gets and then a few for those who have gone above and beyond- usually ranging from 3-5 different tiers depending on the year.

Best,

Carmen
Carmen A. Pérez, M.Ed
Senior Associate Director of Admission
University of Miami
Coral Gables, FL 33146
c.perez17 at miami.edu<mailto:c.perez17 at miami.edu>
305.284.5714

Visit Us! www.miami.edu/visit<http://www.miami.edu/visit>


From: listserv [mailto:listserv-bounces at civsa.org] On Behalf Of Vaccaro, Jessica L.
Sent: Tuesday, May 20, 2014 1:23 PM
To: listserv at civsa.org
Subject: [civsa] Ambassador Incentive/Point Systems

Hello Everyone!

For those of you that manage ambassador programs in your office, do any of you have incentive or point-based systems in place?  We have a large volunteer ambassador program and are looking to re-vamp parts of our program using a points scale (i.e. you earn x amount of points for a tour, panel, etc). and so many points are required per month (or something similar).

Would love to hear what other ambassador programs are using/if someone has a system in place like this already!

Many thanks,
Jessica

Jessica Vaccaro
Senior Admission Counselor
Emory University

Office of Admission - Undergraduate
3263-001-1AA
1390 Oxford Road NE
Atlanta, Georgia 30322-1016
800.727.6036 | Fax 404.727.4303
www.emory.edu/admission<http://www.emory.edu/admission>



________________________________

This e-mail message (including any attachments) is for the sole use of
the intended recipient(s) and may contain confidential and privileged
information. If the reader of this message is not the intended
recipient, you are hereby notified that any dissemination, distribution
or copying of this message (including any attachments) is strictly
prohibited.

If you have received this message in error, please contact
the sender by reply e-mail message and destroy all copies of the
original message (including attachments).
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://civsa.org/pipermail/listserv_civsa.org/attachments/20140521/8edcc85e/attachment-0001.html>