[civsa] Job opening: Prince William Public Information Manager, George Mason University

Mariama Boney mboney at gmu.edu
Fri Mar 15 11:54:58 CDT 2013


*Greetings Colleagues,
Please feel free to share the following position opening.
*

*Prince William Public Information Manager*
The George Mason University, University Information unit within 
University Relations seeks an outgoing, innovative and dedicated leader 
to serve as Public Information Manager for the Prince William campus.

Varied Schedule, 8:00am-8:00pm; $38,500-$42,000
Visit: https://jobs.gmu.edu/postings/29939
For full consideration, applicants must apply online at 
http://jobs.gmu.edu for position number 02095z by April 5, 2013; 
complete the staff application; and upload a cover letter, resume, and a 
list of three references with their contact information.

*Responsibilities: *
The Prince William Public Information Manager is a leader responsible 
for campus information and visitor services on the Prince William 
campus. This includes managing the daily desk operations, student 
training, staffing and scheduling of the Prince Information Centers; 
collaborating with the department director and the Prince William campus 
management team; attending meetings and working effectively with other 
academic and administrative departments on the vision for information 
and visitor services, as well as customer service at the Prince William 
campus; developing positive relationships within the department, 
division and with the faculty, staff and students across all Mason 
campuses; managing and serving as the conduit of the internal 
distribution of information campus-wide to accomplish the updating of 
the Prince William campus Web site, assisting with communications during 
campus emergencies, writing news stories, preparing hours of operation, 
monitoring of the Prince William listserv and Prince William E-Alerts, 
and coordination of the online weekly announcements; and other 
department-wide projects. Providing direct customer service at the 
Prince William Information Desks for 8-15 hours/week and back-up 
coverage for the Fairfax or Arlington campus Information Desks is 
essential.

The Prince William Information Desk is open five days a week, 8-12 hours 
a day; and is staffed with one manager and up to four 
undergraduate/graduate students. They provide information on all aspects 
of the university with specific emphasis on the Prince William campus; 
directory information; directions around campus, to the other campuses, 
and in the community; hours of operation; and information about 
departments, classes, services, locations, events on the campuses, and 
events in the buildings.

*Required Qualifications: *
-- Bachelor's degree in public relations, communications, college 
student personnel, a related field, or an equivalent combination of 
education and experience;
-- Excellent research and MS Office computer skills;
-- Proven experience managing a diverse staff to be able to coach and 
supervise student employees, and experience in a customer service 
environment;
-- High level of professionalism, a strong customer service philosophy, 
and solid presentation skills;
-- Strong ability to communicate effectively both orally and in writing;
-- Develop networks and partnerships through positive interpersonal 
skills to build rapport and relationships with faculty, staff, students, 
visitors, administrators, and academic and administrative departments;
-- Work well in a fast-paced environment, and possess initiative to meet 
multiple priorities and quick deadlines;
-- Have high attention to detail to successfully implement policies and 
procedures;
- High project management skills for planning and prioritizing projects 
to meet fast approaching deadlines, and make informed judgments with 
minimal direction from supervisors;
-- Reliable and able to work a flexible schedule within a team;
-- Successful experience working with a diverse clientele;
-- Research, write and edit for publications, public documents, and 
presentations; and
-- Represent Mason in a professional and collaborative manner, as well 
as projecting and promoting the department in a competent and friendly 
manner.

*Preferred Qualifications: *
-- Master's degree;
-- Experience in a university setting is highly preferred;
-- Advanced proficiency with university databases, Web development 
software, and desktop publishing;
-- Advanced computer and MS Office skills; and
-- Ability to analyze the organizational operations and understand basic 
financial principles.

This is a classified position with a generous benefits package. We offer 
a collaborative, fast-paced, creative, and student-friendly environment. 
This position reports to the Associate Director of University Information.

All my best,
Mariama

-- 

Mariama Boney, MSW
Director, University Information
4400 University Drive, MS 2D9
University Hall, Room 2209
Fairfax, VA 22030
mboney at gmu.edu
phone: 703-993-1006	fax: 703-993-1009
Mason Cell phone: 571-230-7063
http://info.gmu.edu/
George Mason University: Where Innovation Is Tradition







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