[civsa] Welcome Center Research HELP!

[Tedgie Morgan]

Hi Morgan,

Sorry for the delay in responding. Hope this helps!


On Mon, Jan 28, 2013 at 2:18 PM, Lamborn, Morgan M <
mlamborn at admissions.ufl.edu> wrote:

>  Good afternoon CIVSA! ****
>
> ** **
>
> The AVP of Enrollment Management here at UF has asked the Welcome Center
> to do some benchmarking research. Below is her survey. We would GREATLY
> appreciate any and all responses! If you can’t answer every question,
> that’s fine – as every little bit counts. J****
>
> ** **
>
> Thanks in advance for all of your help, and can’t wait to see you all at
> Conference!****
>
> ** **
>
> **
>      **** **
>
> ** **
>
> The University of Florida is doing an assessment of our Welcome Center
> services for prospective students.  As part of that assessment we would
> like to collect some benchmarking data from comparable institutions.  Below
> is a short list of services.  Your response would be greatly appreciated.
> We are also willing to share the results once we compile them.****
>
> ** **
>
> Number of prospective students served by your center per year****
>
> Number of family members served by your center per year****
>
> Number of programs/tours given per year****
>
> Who does your Welcome Center report to?****
>
> How many full-time staff are assigned to the welcome center?****
>
> How many student workers (excluding tour guides) assist in the center?****
>
> ** **
>
> Do you provide the following?****
>
> Item****
>
> Yes****
>
> No****
>
> Comments****
>
> Registration for Campus Visit****
>
> ** **
>
> ** **
>
> ** **
>
> Online registration system****
>
> ** x**
>
> ** **
>
> ** **
>
> If you have an online registration, is it vendor provided (name the vendor)
> ****
>
> ** **
>
> ** **
>
> ** **
>
> Information from registration system pulled into CRM ****
>
> ** x**
>
> ** **
>
> ** **
>
> Is CRM vendor provided (name the vendor)****
>
> ** Hobsons Connect**
>
> ** **
>
> ** **
>
> Campus Visit****
>
> ** **
>
> ** **
>
> ** **
>
> Group Presentation provided****
>
> ** **
>
> ** x**
>
> ** **
>
> Information video****
>
> ** **
>
> ** x**
>
> ** **
>
> Tour by welcome center staff****
>
> ** **
>
> ** x**
>
> ** **
>
> Tour by student ambassadors****
>
> ** x**
>
> ** **
>
> ** **
>
> Virtual tour ****
>
> ** x**
>
> ** **
>
> ** **
>
> If you have a virtual tour, is it vendor provided (name the vendor)****
>
> ** YouVisit**
>
> ** **
>
> ** **
>
> Meet with college/department****
>
> ** x**
>
> ** **
>
> ** **
>
> Meet with Admissions staff****
>
> ** x**
>
> ** **
>
> ** **
>
> Meet with financial aid staff****
>
> walk-ins only
>
> ** **
>
> ** **
>
> Other meetings arranged by welcome center staff (Veterans, activities)****
>
> ** by individual request**
>
> ** **
>
> ** **
>
> Tour inside of buildings ****
>
> x (to show classrooms)
>
> ** **
>
> ** **
>
> Walking tour of campus****
>
> ** x**
>
> ** **
>
> ** **
>
> Bus tour of campus****
>
> by request or inclimate weather
>
> ** **
>
> ** **
>
> Follow-up after visit****
>
> ** **
>
> ** **
>
> ** **
>
> Email from welcome center staff****
>
> ** x**
>
> ** **
>
> ** **
>
> Email from college/department****
>
> ** **
>
> ** **
>
> ** **
>
> Email from student ambassador****
>
> post card
>
> ** **
>
> ** **
>
> Call from welcome center staff****
>
> ** **
>
> ** x**
>
> ** **
>
> Call from college/department****
>
> ** **
>
> ** **
>
> ** **
>
> Call from student ambassador****
>
> student telecounselors
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
> -----------------------------------------------****
>
> Morgan Lamborn****
>
> University of Florida****
>
> Freshman Admissions Officer****
>
> Welcome Center Group Tours****
>
> 352-294-0902****
>
> mlamborn at admissions.ufl.edu****
>
> ** **
>
> CONFIDENTIALITY NOTICE:  The information contained in this electronic
> message is confidential and intended only for the use of the individual or
> entity named above.  If the reader of this message is not the intended
> recipient, you are hereby notified that any dissemination, distribution, or
> copying of this e-mail or any of its components is strictly prohibited.  If
> you have received this email in error, please "reply" to the sender. ****
>
> ** **
>
> ** **
>
> ** **
>
> ** **
>
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>
>


-- 
TEDGIE MORGAN
Admission Coordinator
Campus Visit Program Supervisor

UNDERGRADUATE ADMISSIONS
MAIL CODE 4710
SOUTHERN ILLINOIS UNIVERSITY
425 CLOCKTOWER DRIVE
CARBONDALE, ILLINOIS 62901

tedgie at siu.edu
P: 618/453-2509
F: 618/453-4609
ADMISSIONS.SIU.EDU
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