[civsa] Length of tours

[Kate Weissing]

Hi Tiffany,

Our tours are currently 90 minutes long. We have some long winded tour guides who sometimes run over, and we do get complaints. When they go over 90 minutes, many families leave the tour early. They are concerned about their cars (we don't have parking exclusive to visitors), they get tired of walking and they feel like they've seen enough to get a sense of the campus. We also have to battle the heat.

I hope that helps!

Kate Weissing
Florida Atlantic University
Assistant Director, Campus Visits & Events
Undergraduate Admissions
777 Glades Road
Boca Raton, FL 33431
P: (561)297-6037
F: (561)297-2758
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From: listserv-bounces at civsa.org [mailto:listserv-bounces at civsa.org] On Behalf Of Kingrey, Tiffany D
Sent: Tuesday, March 13, 2012 3:41 PM
To: 'listserv at civsa.org'
Subject: [civsa] Length of tours

Does anyone have any feedback regarding tour length? Our tours are currently an hour and a half long and I am considering lengthening them to two hours, but am worried about asking families to be out walking around that long. Long story short, our office has changed locations on campus, so it takes longer to get to the main part of campus and back to our office. Some of my students can still make the loop in an hour and a half, but I also worry about whether or not families feel like they are being rushed around. I have two questions for the group:

1.       How long are your tours (not including an info session)

2.       If you have recently increased your tour length to two hours (or more), have you had any negative feedback?

Thank you!!

Tiffany

Tiffany Kingrey
Visitor Center Coordinator
Colorado State University-Pueblo
719.549.2629
www.goCSUPueblo.com<http://www.goCSUPueblo.com>

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